🔹 Q1: Can you accept sample orders?
A1: Yes, sample orders are fully acceptable for quality testing.
🔹 Q2: Do you have a Minimum Order Quantity (MOQ)?
A2: For sample orders, there is no MOQ. Generally, higher volume orders qualify for more competitive pricing.
🔹 Q3: What is the warranty period for these lights?
A3: We offer a 2 to 3-year warranty for our LED pool and underwater light series.
🔹 Q4: Is customized packaging available?
A4: Yes, we have extensive experience in OEM/ODM projects. Artwork design for color boxes, silk printing, and user manuals are available.
🔹 Q5: How long does it take to process an order?
A5: Sample orders typically take 3-5 working days. Bulk orders range from 10-20 working days depending on the final quantity.
🔹 Q6: Are these lights compatible with brand niches?
A6: Yes, our lights are designed to be compatible with major brand niches including Pentair, Hayward, and Astral.