Frequently Asked Questions
Q1: Are you a manufacturer or trading company?
A1: We are a professional OEM/ODM manufacturer specializing in the Outdoor Landscape Lighting industry for over 15 years.
Q2: What is your Minimum Order Quantity (MOQ)?
A2: The MOQ depends on the specific product type. Prices are negotiable for large quantity orders.
Q3: Can I obtain a sample for quality evaluation?
A3: Yes, samples are available for quality check and evaluation purposes.
Q4: What is the standard delivery timeline?
A4: Delivery typically takes 3-7 working days for samples and 30-45 days for bulk orders, depending on the order volume.
Q5: What certifications do your products hold?
A5: Our products are certified by ETL, FCC, UL, CE, and ROHS. All products pass rigorous testing and our production facilities are audited.
Q6: What is the warranty coverage for your products?
A6: We offer a Limited Lifetime warranty on Outdoor Fixtures and Transformers, and a 5-year warranty on LED lamps.
Oregon Light
