1. What is the Minimum Order Quantity (MOQ)?We offer a low MOQ, ranging from 1pc to 10pcs depending on the specific product requirements.
2. Can I request a sample order before bulk purchase?Yes, we welcome sample orders to test and verify quality. Mixed samples are also acceptable.
3. What is the typical lead time for production?Samples generally take 5-7 days, while mass production typically requires 3-4 weeks.
4. Which shipping methods are available and how long is the transit?We usually ship via DHL, UPS, FedEx, or TNT. It typically takes 3-7 days to arrive. Airline and sea shipping are also available as options.
5. What payment terms and shipping terms do you accept?We accept T/T, Western Union, PayPal, and LC. Our standard shipping terms include EXW, FOB, and CIF.
6. Do you offer a warranty for your LED Lighting products?Yes, we provide a two-year warranty on our products, supported by certifications such as CE, ROHS, FCC, and ERP.