Q1: Can you do customized sizes for the pool lights?
A1: It depends on the items. Some we can customize directly, while others may require a mould cost. Please contact us for specific customization needs.
Q2: What is your standard packing method?
A2: For samples, we pack in a carton or a wooden box. For bulk orders, items are packed in individual cartons and then secured on pallets together.
Q3: How long is the typical delivery time?
A3: Samples typically take 7-10 days. Bulk order delivery depends on the quantity. If items are in stock, they are shipped immediately upon receipt of payment.
Q4: Can we get a free sample before placing a bulk order?
A4: We do not provide free samples upfront. However, when you place a bulk order, we will return the sample cost to you.
Q5: What is the main material and voltage of this light?
A5: The lampshade is made of high-quality Stainless Steel, and it operates on a safe 12V voltage, making it ideal for underwater use.
Q6: What colors are available for the emitting light?
A6: This model features RGB emitting colors, allowing for a variety of lighting effects in swimming pools, fountains, and ponds.