We usually quote within 24 hours after we get your inquiry.
Are your samples free or do they require cost?
It depends on the products. For low-value products, we provide free samples with freight collect. For high-value items, sample costs and freight apply, but these can be refunded after a formal order is placed.
What is your payment term?
We accept T/T with a 30% deposit and the remaining 70% balance before shipping.
Can you provide custom designs for us?
Yes. We can design packaging and carton boxes according to your specific requirements. If you have no special requests, we will use our standard export packing.
What is the lead time for mass production?
In off-peak season, it is typically 25-30 days after receiving the deposit. During peak season, it may take 40-45 days. We always strive to deliver goods as soon as possible.
Do you have a Minimum Order Quantity (MOQ) limit?
The standard MOQ is 1000pcs, though 1pc is available for sample checking.