Q1: Can you accept sample orders?
A1: Yes, sample orders are acceptable for testing quality before bulk purchase.
Q2: Is there a Minimum Order Quantity (MOQ)?
A2: For sample orders, there is no MOQ. Generally, the larger the quantity, the more competitive the pricing.
Q3: Do you offer a guarantee for the LED products?
A3: Yes, we provide a 2-3 year warranty for our LED pool and underwater lights.
Q4: Are OEM and ODM services available for customized packing?
A4: Yes, we are experienced in OEM & ODM projects. We offer free artwork design for color boxes, silk printing, and user manuals.
Q5: What is the typical lead time for orders?
A5: Sample orders usually take 3-5 working days, while bulk orders take 10-20 working days depending on the quantity.
Q6: What certifications do these pool lights have?
A6: Our products are certified with CE, ROHS, FCC, IP68, and C-TICK to ensure global safety and quality standards.